The dimensional weight pricing that took effect at the beginning of 2015 made a big impact for online retailers selling and shipping direct to customers.This was the case for Cabela’s—a leading omni-channel retailer of hunting, fishing, camping, and related outdoor merchandise.
“Cabela’s ships a huge variety of order sizes,” said Operations Director Tim Roberts. “Prior to Packsize, we stocked 34 box sizes at each of our 60 pack stations. It was a complex packaging operation that required a higher level of training.” Yet even that many box sizes wasn’t enough to prevent dimensional weight charges from putting a squeeze on their shipping costs.
UPS®, a longstanding carrier of Cabela’s products, pointed Cabela’s towards Packsize’s On Demand Packaging® as a way to cut dimensional weight charges. In addition to reducing box sizes and shipping costs, Packsize streamlined Cabela’s complicated pack stations.
Tim Roberts notes, “With On Demand Packaging® in place, we reduced our staff training by two weeks and our workforce by 11 full-time employees during the past holiday season.”
30% increase in overall productivity
22% reduction in box size
30% reduction in training hours
The bottom line? A better bottom line.
“Cabela’s customers now receive exactly what they ordered in the right-sized box, streamlining the process, reducing cost, and improving the customer experience.”
Michael Cannizzo, UPS Vice President of Customer Solutions
“With On Demand Packaging®, we reduced the cost of materials, streamlined labor, and achieved a greater percentage in our freight savings than originally estimated.”
Tim Roberts, Cabela’s Operations Director